Returns

It is very important to us that our customers and clients are pleased with their purchases. This has led us to adopt the following Returns Policy:

  • Our customers have the right to return an order, even if the goods aren’t faulty, provided they’ve informed us within 14 days of receiving their goods.

  • Unless the item is faulty, it is the customer’s responsibility to arrange and pay for the return of an item. If a purchased item is faulty, Modants Ltd will take responsibility for this. 

  • A refund will be issued to the original payment method upon receiving the goods back in the same condition as they were purchased in (see below for return address). 

  • The refund issued will be the cost of the item only and does not include the delivery cost to send the item to you (unless item is faulty).

  • We only accept returns from the person who bought the item. 

 

Refunds will not be issued for the following reasons:

  • An item is known to be faulty at the time of purchase.

  • If anything identifying or adding provenance to an item has been removed.

  • An item has been damaged by trying to repair it.

 

Return address:

         Modants Ltd
Unit 3.5A
Wembley Commercial Centre
Wembley
London
HA9 7UR
United Kingdom

Please do not hesitate to contact us with any questions regarding our Returns Policy.